Assisted Travel

We are commited to making train travel accessible to all our customers.

Disabled People's Protection Policy

That is why we have developed and fully documented a Disabled People's Protection Policy (PDF 1,139Kb) which you can download.

Our DPPP sets out the procedures and policies we have in place to help passengers who are disabled.

Disabled Person's Railcard

To take full advantage of the rail benefits available to the disabled, full details and application for the Disabled Persons Railcard are available at www.disabledpersons-railcard.co.uk.  

Booking Assisted Travel

To book assisted travel please call 0800 107 2149.