Car Parking

You can purchase your parking ticket by downloading the APCOA Connect app from the Google Play Store or Apple App Store. This is the easiest way to manage your parking session. You can purchase your ticket in advance of your journey, or from the comfort of your car so there’s no need to stand at a pay and display machine in the rain!

If you prefer, you can also purchase on the website (without downloading the app) on www.apcoaconnect.com

Alternatively, you can pay over the phone by calling the automated payment line on 01895 262 122. You will need to have your bank card, car park location code and vehicle registration to hand.

If you are unable to purchase via the app, website or phone you can purchase your parking ticket from the Ticket Office at the following locations:

Cleethorpes
Grimsby
Malton
Scarborough
Scunthorpe
Selby
Thirsk
Thornaby

Please note that it is not currently possible to purchase parking tickets at the following ticket offices:

Brough
Huddersfield
Hull
Middlesbrough
Northallerton
Seamer (unstaffed)
Barnetby (unstaffed)

No. Blue Badge Holders can park for free, however they must display a valid Blue Badge, be parked in a designated Blue Badge Holder bay and be registered with us. Blue Badge Holders can register at this link: bit.ly/tpebluebadge

Blue Badge Holders must adhere to these terms to avoid receiving a penalty.

We offer weekly, monthly, quarterly and annual season tickets through the APCOA Connect app and www.apcoaconnect.com

Contact APCOA’s customer contact centre on 0345 301 1151.

Payments should be made through our website at https://apps1.raspberrysoftware.com/tpe/olpayment/index.php

All correspondence should be sent to:

First TransPennine Express Ltd
Revenue Protection Office
Hull Paragon Station
Ferensway
Hull
HU1 3QX

Email: ppn.disputes@tpexpress.co.uk

If you see something that doesn’t look right, please report this to our Customer Relations team on 0345 600 1671 or by writing to us at tpecustomer.relations@tpexpress.co.uk.