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If there are planned engineering works or unplanned disruptions, we may need to run rail replacement services in place of your usual train to help keep your plans on track.
Our rail replacement vehicles will always take the most direct route between stations to ensure that your journey is as efficient as possible.
A different timetable operates when rail replacement services are in use, and journeys may take longer on rail replacement.
There may also be unforeseen delays, such as emergency road closures and traffic, so please allow extra time for your journey.
Information about upcoming rail replacement services can be found on our engineering works page.
You can find the location of replacement vehicle pick-up and drop-off points by checking station signs or by searching for your station on our station facilities page or on National Rail’s find a station page.
Alternatively, a full list of vehicle pick-up points can be found below.
• Valid train tickets are required to travel on rail replacement services.
• For safety, non-folding bicycles and electronic scooters cannot be taken on rail replacement vehicles – folded bikes may be taken on at the drivers’ discretion.
• Assistance dogs are allowed to travel – other dogs may be taken on board at the drivers’ discretion.
• The consumption of alcohol is not permitted on rail replacement services.
• Rail replacement vehicles are only permitted to stop at the designated rail replacement stop – they are unable to make additional requested stops.
• Rail replacement buses will usually display a sign in the window that shows the stations they are calling at or on their onboard electronic displays.
• At most stations, staff will be on hand to direct you to the correct vehicle, as some routes offer both replacement buses that run direct services to a destination and ones that stop at all stations. Some stations may also have rail replacements running multiple routes. If in doubt, speak to a member of staff who can advise you on the best way to travel.
• The types of vehicles used for rail replacement can vary based on the frequency of the rail replacement service and the volume of customers. Vehicles include coaches, buses, taxis & minibuses.
You can find the location of replacement vehicle pick-up and drop-off points by checking station signs or by searching for your station on our station facilities page or on National Rail’s find a station page.
A full list of vehicle pick-up points can also be found below.
Batley: Outside the station car park on Back Station Road
Brighouse: Northern buses towards Halifax will depart from the bus stop on Huddersfield Road and towards Huddersfield will depart from Railway Station Bus Stop on Brighouse Bridge. TransPennine Express buses will depart from the railway station car park.
Cottingley: Layby/bus stop on Cottingley Drive
Deighton: Bus stops on Leeds Rd (A62) turning left out of Whitacre Street coming from the station.
Dewsbury: In front of the station (adjacent to station car park) towards Leeds and on the opposite side of Dewsbury Ring Road towards Huddersfield/Brighouse
Greenfield: Pick Up / Drop Off at bus stops outside station (Station side for Huddersfield, opposite side for Manchester)
Halifax: Pick Up / Drop Off at bus stops on Horton Street. (200 yards from the Station)
Huddersfield: Bus stop on St George's Square outside the station front
Leeds: The pick-up area for rail replacement services is Neville Street outside the front of the Hilton Hotel.
Manchester Airport: Stands L and M of the adjacent bus station which is situated close to the ticket office
Manchester Piccadilly: Bus stops on Station Approach
Manchester Victoria: Victoria Station Approach directly outside the station main entrance
Marsden: Bus stop by the station car park adjacent to the entry of platform 3
Mirfield: Approximately a six-minute walk from the station, via Station Road and onto Huddersfield Road. Towards Leeds: outside BetFred (170 Huddersfield Road). Towards Huddersfield: outside Café53 (53 Huddersfield Road)
Morley: Station Road next to the footbridge
Mossley: Replacement transport will pick up / drop off on Manchester Road (A635) adjacent to the Britannia Inn.
Ravensthorpe: Calder Road at the top of the Station Approach. Towards Leeds: station side. Towards Huddersfield: opposite side
Slaithwaite: The bus stops on the A62 (Outside Nobles wine bar for Huddersfield & opposite side for Manchester). Approximately a 5-10 minute walk from the railway station.
Stalybridge: Northern buses depart from Market Street bus stop near the station. TransPennine Express buses depart outside the station entrance
Stockport: Bus stops on Station Road outside the station entrance
Plan ahead and check your journey before you travel to ensure you stay ahead of these changes. Our JourneyChecker tool provides the latest information regarding disrupted services and rail replacements.
If you need help and assistance when using rail replacement, we will offer you a range of transport options that are best suited to you. These include taxi, minibus, bus, coach, or a diverted journey.
If you are planning your journey in advance, contact our Passenger Assist Team online, by phone, using the Transreport App or via WhatsApp.
Wheelchairs
Most coaches and buses that we use on rail replacement should be wheelchair accessible. There are some differences on how wheelchairs board on coaches and buses.
• Coaches have a lift which is deployed to enable wheelchair users to access the vehicle.
• Buses have low-floor ramp access to enable wheelchair users to access the vehicle.
Due to the design of buses and coaches, wheelchairs should be no more than 600mm wide and 1000mm long.
The combined weight of the wheelchair and customer must not exceed the safe working load of the ramp or lift used to board the vehicle, which is normally 300kg.
If your wheelchair exceeds any of these dimensions, please contact our Passenger Assist Team, who will arrange an accessible taxi.
Both buses and coaches will have designated spaces for wheelchairs. Please let station staff or the driver know if you have had any problems with the designated spaces in the past, which may affect your journey.
Mobility scooters
Customers who hold a valid Scooter card can travel on rail replacement buses and coaches as long as the scooter is no more than 600mm wide and 1000mm long, with a turning circle of no more than 1200mm.
The combined weight of the scooter and the rider must not exceed the safe working load of the ramp used to board the vehicle, which is 300kg.
Please be advised that drivers will only permit scooters to travel if they feel that they do not pose a danger to other passengers. This means that your scooter must be maintained in good working order; that it has not been customised in such a way that it becomes an obstruction; and that it isn’t overloaded with shopping or other luggage, making it unstable.
Traveling safely on-board
• Once on board, you will need to put your wheelchair or scooter in the designated wheelchair space, reversing up to the backrest.
• For scooters, the motor must be turned off and the scooter parked in gear to avoid any movement.
• If travelling on a scooter, please remain on the scooter throughout the journey.
• If the wheelchair space is already occupied by a wheelchair, we will arrange an alternative vehicle for you to travel on.
If you are unable able to board or travel on a coach or bus, we can arrange an accessible taxi for you. Please contact our Passenger Assist Team or speak to a member of staff at the station.
While we do everything we can to support customers who are travelling, we are unable to carry the following on our rail replacement services:
Rail replacement vehicles will have toilet facilities onboard, where possible, dependent on the size of vehicle and providing that journey time between stations is greater than 30 minutes.
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