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TransPennine Express is a safe operator, consistently performing well in relation to similar and other operators over many years. Health and safety has always been a top priority for us and we're as dedicated as ever to running a safe railway for everyone. You can find out more about ways we make sure safety is top priority by downloading our health and safety policy.
Each year, TransPennine Express develop an Annual Health & Safety Plan designed to build on our positive safety record, this plan aligns with the Rail Safety & Standards Board (RSSB) Industry Safety Strategy and targets the five key strategic risk areas of, public behaviour, operations, asset management, occupational health and safety, and health and wellbeing.
Operational Safety
We work hard to reduce Signals Passed at Danger (SPADs) and other operational safety incidents. We have one of the lowest levels of Signals Passed at Danger (SPAD) per mile compared with the rail industry, and our SPAD incident rate continues on a downward trend. Our Annual Safety Plan aims to further build on our positive operational safety record.
Employee Safety
All our employees are empowered to report potential risks or safety concerns, all aspects of employee training consider safety to be our number one priority.
Results from our employee survey indicate an overwhelming majority of employees continue to consider us a safe place to work and are happy to report any safety concerns - if it’s not safe, we don’t do it.
Customer Safety
In recent years there has been a rising trend in customer accidents across the rail industry as a whole, with behavioural causes like struggling with luggage and running for trains. A key focus in our improvement plans includes promoting safety through joint safety campaigns with Network Rail and neighbouring train operators.
Security
Through investment in comms systems, CCTV upgrades – including incorporating the use of AI, as well as improvements to our onboard safety, TPE has achieved “Secure Station” status across all of our stations. We remain committed to driving this further, continuing to keep our passengers and property safe across the many regions we serve.
Railway Crime and Anti-Social Behaviour
We engage with local forums as well as our partners in both home office police forces as well as the British Transport Police in order to patrol our network, reduce crime and protect our customers. This helps reduce anti-social behaviour and crime both on board and at our stations.
We engage with Network Rail and local charity partners to run rail safety events throughout the year, aimed at educating people across all age groups on keeping safe whilst on the railway as well as rail crime and its consequences.
The Samaritans work with TransPennine Express and Network Rail together on suicide prevention initiatives, which are embedded into the 9 point suicide prevention plan. This is implemented and monitored by management teams within the business, and TPE remains committed to providing specialist training to employees, giving them the tools they need to spot potential signs of someone who is vulnerable or suicidal on the railway.
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