Wi-Fi FAQs

Is Wi-Fi available on all TransPennine Express trains?

How do I access the Wi-Fi?

How much Wi-Fi data can I use?

Can I get free Wi-Fi on every journey?

Can I use multiple devices at the same time?

What can I see?

Why is the internet slow?

How secure is the network?

Could I do a bit of online shopping or check my bank balance?

I am having problems using my work / business email account?

Is TransPennine Express applying GDPR rules?

Is TransPennine Express using my data for marketing purposes?

How do I get the app?

Can I download the app on the train?

What size is the app?

I have a query or problem

How do I give feedback?