Ashford (Surrey) station Station Approach Ashford Surrey
TW15 2QN
Accessible Ticket Machines
All South Western railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Customer Help Points
Customer Help points are located on every platform
Induction Loop
Yes
National Key Toilets
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
Ramp For Train Access
Yes
Staff Help Available
Step Free Access
Step-free category B2 Station. Near-level access to Platform 2 (for trains towards Staines) via main entrance or side gate. Step-free access to Platform 1 (for trains towards London) via separate entrance from long footpath, and short ramp at approx 1:15 gradient. Step-free access between platforms is only via the street (approx 620m).
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
RingGo Code 2036.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £3.00.
Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £9.00.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Location
Car park
Cycle Storage Sheltered
No
Cycle Storage Spaces
24 spaces
Cycle Storage Type
Wheel Racks
Rail Replacement Services
Woodthorpe Road - London Transport bus stops
This station does not offer
Taxi Rank
Customer Service
Please contact our Customer Service Centre on 0345 6000 650
Lost Property
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Ashford.
Staffing Level
Part time
This station does not offer
Left Luggage
Toilets
The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Waiting Room
The waiting room is only opening during ticket office opening hours.
WiFi
Yes
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities
Time
Platform
Operator
Cancelled -
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