Ashtead station Woodfield Lane Ashtead Surrey
KT21 2DR
Accessible Booking Office Counter
Yes
Accessible Ticket Machines
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Customer Help Points
The Assistance Meeting Point is by the Ticket Office.
Impaired Mobility Set Down
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
Induction Loop
Yes
Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.
Also, some trains have on board staff who are trained to step onto the platform when the train arrives, so they can provide assistance on and off the train. You can also arrange assistance by:
Staff Help Available
Step Free Access
This is a Category B1 station: Step-free access to platforms. Interchange between platforms via level crossing. Step free access to coffee stall on platform 1 - limited times only.
The Assistance Meeting Point is by the Ticket Office.
This station does not offer
Accessible Public Telephones, Accessible Taxis, National Key Toilets, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
The cycle stands are located in the car park.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Spaces
100 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Taxi Rank
Customer Service
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Facilties may only be available when the station is staffed.
Refreshment Facilities
Yes
Toilets
Yes
Waiting Room
There is a heated waiting room located on Platforms 2/3 which has step-free access.
The waiting room may only be open during staffed hours.
This station does not offer
Atm Machine, First Class Lounge, WiFi
Time
Platform
Operator
Cancelled -
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