Balcombe station London Road Balcombe West Sussex
RH17 6JQ
Accessible Ticket Machines
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Customer Help Points
Assistance Meeting Point is by the Ticket Office.
Impaired Mobility Set Down
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park.
Induction Loop
Yes
Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.
Also, some trains have on board staff who are trained to step onto the platform when the train arrives, so they can provide assistance on and off the train. You can also arrange assistance by:
Staff Help Available
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Step Free Access
This is a Category B3 station: Step-free access via ramp from car park to platform 1 (for trains to London). Footbridge with steps to platform 2 (for trains to Brighton).
Assistance Meeting Point is the Ticket Office.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, National Key Toilets, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
The bike stands are located in the car park.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Spaces
12 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Taxi Rank
Customer Service
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Facilties may only be available when the station is staffed.
Toilets
By the ticket office on platform 2.
Toilet's may only be available during staffed hours.
Waiting Room
Unheated waiting shelters are available on the platforms.
This station does not offer
Atm Machine, First Class Lounge, Refreshment Facilities, WiFi
Time
Platform
Operator
Cancelled -
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