Basildon

Basildon station
Station Way
Basildon
Essex
SS16 5XY

Basildon at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Taxis

Operated by local companies. Pre-booking advised.

Accessible Ticket Machines

Yes

Customer Help Points

Help points are located on each platform.

Induction Loop

Yes

National Key Toilets

Located in booking hall. This can be accessed using a radar key.

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 06:00 to 21:00

Step Free Access

Step free access is available to both platforms via lifts

This station does not offer

Accessible Public Telephones, Impaired Mobility Set Down, Wheelchairs Available

Penalty Fares

Applicable Operators: c2c

Prepurchase Collection

Yes

Smartcards

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.


SmartcardIssue : No
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 05:15 to 21:00 Saturday – 05:15 to 21:45 Sunday – 06:45 to 20:45

Bus Services

Information to plan your onward journey is available in a printable format here

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

Outside front of station towards Bus station

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

36 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Buses pick up on Station Way near the taxi ranks. Turn left out of main entrance and proceed under the railway, buses will be straight ahead.

Taxi Rank

Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead.

This station does not offer

Car Park

Customer Service

Monday - Friday, 08:00 - 20:00

Saturday 09:00 - 16:00

Sunday 09:00 - 16:00

Christmas Day and Boxing Day: CLOSED

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.co.uk

Lost Property

Monday to Friday – 08:00 to 20:00 Weekend – 09:00 to 16:00 All Bank Holidays – 09:00 to 16:00

Closed Christmas Day and Boxing Day

Staffing Level

Full time

This station does not offer

Left Luggage

Atm Machine

Adjacent to main entrance

Baby Change

Yes

Refreshment Facilities

Drinks available at Station News.

Toilets

The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.

Waiting Room

Closed until further notice

WiFi

This station does not offer

First Class Lounge

Departures and arrivals from Basildon

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

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