Benfleet station Ferry Road Benfleet Essex
SS7 1NF
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Accessible Taxis
Operated by local companies. Pre-booking advised
Accessible Ticket Machines
Yes
Customer Help Points
On platforms, accessible via electronic gates from street level
Impaired Mobility Set Down
Outside station entrance
Induction Loop
Yes
National Key Toilets
Platform 1. This can be accessed using a radar key.
Ramp For Train Access
Yes
Staff Help Available
Please call 03457 44 44 22
Step Free Access
There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Outside station entrance
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
67 spaces
Cycle Storage Type
Compound, Stands
Rail Replacement Services
Bus stops on Ferry Road outside front of station:
- If travelling towards London, Stop E
- If travelling towards Southend, Stop A
Taxi Rank
Outside main entrance, turn left under subway
Customer Service
Monday - Friday, 08:00 - 20:00
Saturday, Sunday and Public Holidays: 09:00 - 16:00
Christmas Day - Boxing Day: Closed.
0345 744 4422 (option 3, followed by option 3)
Lost Property
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Female toilets
Refreshment Facilities
Platform 1
Toilets
The toilets are located on Platforms 1 and 2.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
Waiting Room
Platforms 1 & 2
This station does not offer
First Class Lounge
Time
Platform
Operator
Cancelled -
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