Berwick-upon-Tweed station Railway Street Berwick-upon-Tweed Northumberland
TD15 1NF
Due to essential upgrade work to replace the lifts, there will be no step-free access to platforms 1 and 2 between Monday 9 September and Sunday 1 December 2024. If you require step-free access to or from this station during this period, road transport will be provided to and from the nearest accessible station to help you complete your journey. Please speak to station staff or request Assisted Travel here.
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window.
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window.
The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a radar key; a radar key is available from the Ticket Office upon request.
When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955
Lift available from station forecourt to platforms 1 & 2.
RNIB Map for all located just to the left of the station entry doors.
Accessible Public Telephones, Accessible Taxis, Customer Help Points
Outside the travel centre entrance.
Max length of stay is 72 hours
Max length of stay is 72 hours
Within car park
Information to plan your onward journey is available in a printable format here
Rail Replacement Coaches leave from the front of the station.
Berwick is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
Left Luggage
Located
Platform 2
Assistance Dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway Lounges
Tickets Accepted
Restricted tickets
Facilities
Unisex Toilet, newspapers
Refreshments
Complimentary: tea/coffee/hot chocolate/water/ biscuits
Wi-Fi
Yes
Showers
No
Costa coffee available as well as vending machine on the main concourse
The toilets are located in the Main Entrance Hall and on both platforms. The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a RADAR key; a RADAR key is available from the Ticket Office upon request. Toilet opening hours are at all times that the station is open.
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
WiFi
Time
Platform
Operator
Cancelled -
Last updated:
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