Birmingham International station Stationlink Road National Exhibition Centre Birmingham West Midlands
B40 1PA
Accessible Booking Office Counter
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Impaired Mobility Set Down
Yes
Induction Loop
Yes
National Key Toilets
The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key
Ramp For Train Access
Yes
Staff Help Available
The Passenger Assistance meeting point is past the ticket gates on the concourse. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Step Free Access
Category A - This station has step-free access to all platforms / the platform
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Long stay (5 days or more) on both Weekdays and Weekends: £20 per day (for each day including days 1 to 5)
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Long stay (5 days or more) on both Weekdays and Weekends: £20 per day (for each day including days 1 to 5)
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
18 cycle stands plus a cycling compound with 27 spaces available at the front of the station (please see staff for more information)
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
45 spaces
Cycle Storage Type
Compound, Stands, Wheel Racks
Rail Replacement Services
Rail replacement coach services can be found at the front of the station opposite the entrance to the long stay car park.
Taxi Rank
Outside the station entrance
Customer Service
Except Christmas Day & Boxing Day
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
First Class Lounge
Located
Up the stairs from the platforms, lift available
Tickets Accepted
Avanti West Coast Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket.
Facilities
Dedicated business areas are fully equipped with desks, power points and screens with updated train information.
Refreshments
Tea, coffee, soft drinks.
Wi-Fi
Wi-Fi is available
Showers
No showers are available
Refreshment Facilities
Yes
Toilets
The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key
Waiting Room
Seating available on all platforms. Waiting rooms available on all platforms apart from Platform 1.
This station does not offer
Atm Machine
Time
Platform
Operator
Cancelled -
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