Bristol Parkway station Station Approach Road off Hatchet Road Stoke Gifford Bristol, City of
BS34 8PU
The main lift to the entrance / exit at Bristol Parkway is out of order. There is step free access between platforms but not exiting or entering the station. If you need step free access and you are beginning or ending your journey at Bristol Parkway, please contact GWR Passenger Assist on 0800 197 1329.
Accessible Public Telephones
Public telephones are accessible
Accessible Taxis
Accessible taxis are available
Accessible Ticket Machines
Accessible ticket machines are located at the station entrance by the ticket office.
Customer Help Points
Yes
Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
Meeting point: Gateline.
Step Free Access
Step free Category A station - This station has step-free access to all the platforms via lifts from the main station entrance.
Wheelchairs Available
Yes
This station does not offer
Accessible Booking Office Counter, National Key Toilets
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Front of station
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
156 spaces
Cycle Storage Type
Stands, Wheel Racks
Rail Replacement Services
Front of the station
Taxi Rank
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Lost Property
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
Refreshment Facilities
Yes
Toilets
Yes
Waiting Room
Waiting room is closed until further notice
WiFi
Connect to "GWR Free Station WiFi"
This station does not offer
First Class Lounge
Time
Platform
Operator
Cancelled -
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