Carlisle

Carlisle station
Court Square
Carlisle
Cumbria
CA1 1QZ

Carlisle at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Ticket Machines

Yes

Customer Help Points

Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.

Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Impaired Mobility Set Down

Yes

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours

Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Step Free Access

Category A - This station has step-free access to all platforms / the platform

Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.

Wheelchairs Available

Yes

This station does not offer

Accessible Public Telephones, Accessible Taxis, National Key Toilets

Penalty Fares

Applicable Operators: Avanti West Coast

Prepurchase Collection

Yes

Smartcards

Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase


SmartcardIssue : No
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 05:00 to 20:00 Saturday – 05:00 to 20:00 Sunday – 09:00 to 20:00

Ticket machines can be found in the booking hall.

Bus Services

Onward travel information can be found on the National Rail website

Car Park

Station Car Park - 160 spaces
Monday to Sunday – 24 hours
Car Parking Charges
Daily ticket: ÂŁ12.50
Monthly ticket: ÂŁ166.00
Three Monthly ticket: ÂŁ374.00
Annual ticket: ÂŁ1,200.00

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website

Different rates apply to non rail users, please speak to a member of staff.


Note:

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

Platform 8.

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

16 spaces

Cycle Storage Type

Wheel Racks

Rail Replacement Services

Rail replacement coach services can be found at the front of the station

This station does not offer

Taxi Rank

Lost Property

Yes

Staffing Level

Full time

This station does not offer

Customer Service, Left Luggage

Atm Machine

Yes

Baby Change

Yes

Refreshment Facilities

Yes

Toilets

The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7

Waiting Room

Seating available on all platforms with waiting rooms throughout.

This station does not offer

First Class Lounge, WiFi

Departures and arrivals from Carlisle

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

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