Chepstow

Chepstow station
Station Road
Chepstow
Monmouthshire
NP16 5PD

Chepstow at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Ticket Machines

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.

Impaired Mobility Set Down

Set down and pick up outside the station entrance.

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Step Free Access

Category B3.

Step free access is available to Platform 1 (to Gloucester).  Platform 2 (for Newport) is only accessible via a footbridge.

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Customer Help Points, National Key Toilets, Wheelchairs Available

Penalty Fares

Applicable Operators: Transport for Wales

Prepurchase Collection

Yes

Smartcards

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.


SmartcardIssue : No
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:30 to 17:30 Saturday – 08:00 to 13:00 Sunday – Closed

The ticket office is operated by a third party agent, Chepstow Trains. www.chepstowtrains.com. 01291 639197.

Car Park

Chepstow Station Car Park - 11 spaces
Monday to Sunday – 24 hours

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Sheltered

No

Rail Replacement Services

The rail replacement bus stop is in the Station car park.

Taxi Rank

Taxi rank outside the front of the station.

This station does not offer

Bus Services, Cycle Storage Location, Cycle Storage Spaces

Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Left Luggage

Refreshment Facilities

Café

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Toilets, Waiting Room

Departures and arrivals from Chepstow

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

Cancelled -

Image Description

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