Chester Station City Road Chester Cheshire
CH1 3NS
This station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Accessible Booking Office Counter
Yes
Accessible Taxis
Outside the station.
Accessible Ticket Machines
Ticket machines are located next to the ticket barriers. They have touchscreen controls.
Impaired Mobility Set Down
There's an unmarked location, outside the station.
Induction Loop
Yes
National Key Toilets
The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
Ramp For Train Access
Yes
Staff Help Available
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
Step Free Access
Category A.
Step free access is available to all platforms via lifts.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Customer Help Points
Bus Services
Bus stop is located outside the station.
First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk
Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00.
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
76 spaces
Cycle Storage Type
Stands
Rail Replacement Services
The rail replacement bus stop is the local bus stop at the front of the station.
Taxi Rank
At the front of the station
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
Refreshment Facilities
Coffee shop - Costa Coffee.
Buffet.
Public House/Bar.
Toilets
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
This station does not offer
Atm Machine, First Class Lounge, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
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