Crewe

Crewe station
Nantwich Road
Crewe
Cheshire
CW2 6HR

Crewe at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Ticket Machines

Yes

Customer Help Points

Yes

Impaired Mobility Set Down

Yes

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday to Sunday – 24 hours

Passenger assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Step Free Access

Category A - This station has step-free access to all platforms

Wheelchairs Available

Yes

This station does not offer

Accessible Public Telephones, Accessible Taxis, National Key Toilets

Penalty Fares

Applicable Operators: Avanti West Coast

Prepurchase Collection

Yes

Smartcards

Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase


SmartcardIssue : No
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 05:30 to 20:00 Saturday – 05:30 to 19:00 Sunday – 08:10 to 19:00

Ticket machines can be found in the Booking hall.

Car Park

Pedley Street (Car Park 1) - 525 spaces
Monday to Sunday – 24 hours
Car Parking Charges
Daily ticket: £12.50
Monthly ticket: £132.00
Three Monthly ticket: £374.00
Annual ticket: £1,200.00

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.

Different rates apply to non rail users, please speak to a member of staff.


Note:

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff.

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

all platforms

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

186 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Rail replacement coach services can be found at the side of the station and can be accessed from platform 12 using the undercover walkway to/from the horse landing.

This station does not offer

Bus Services, Taxi Rank

Customer Service

Customers are encouraged to approach a member of station staff with any customer information enquiry. 

Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.

Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Lost Property

Yes

Staffing Level

Full time

This station does not offer

Left Luggage

Atm Machine

Yes

Baby Change

Yes

First Class Lounge

Monday to Friday – 05:30 to 19:00 Saturday – 08:00 to 18:00 Sunday – 08:30 to 18:00

Location

On the concourse above platform 5.

To enter the First Class lounge, just show your valid Avanti West Coast ticket (either Avanti West Coast Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line.

Refreshment Facilities

Shops and cafes available on P1-5 an P6-11 including the concourse

Toilets

The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key. A Changing Places toilet is available on Platform 6. 

Toilet opening times :

​​​​​​​Monday to Friday:          04.00am - 02.00am

Saturday:           04.00am - 02.00am

Sunday: 06.00am - 02.00am

Waiting Room

Platform 5 and Platform 6 as well as the Calm Corner on Platform 5

This station does not offer

WiFi

Departures and arrivals from Crewe

Check the latest departures and arrivals into {StationName} on {DayandDate} in the table below, including live travel information and status updates.
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Time

Platform

Operator

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Image Description

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