Ely

Ely station
Station Road
Ely
Cambridgeshire
CB7 4BS
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Station Message

Car park closure

Please be advised that the car park at this station will be closed on the 8th December 2024. This is due to engineering works.

Ely at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Taxis

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines

Yes

Customer Help Points

On each platform

Induction Loop

Yes

National Key Toilets

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday – 05:15 to 01:00 Tuesday – 05:15 to 01:00 Wednesday – 05:15 to 01:00 Thursday – 05:15 to 01:00 Friday – 05:15 to 01:00 Saturday – 05:15 to 01:00 Sunday – 08:00 to 01:00

Assistance at this station is provided by a staff member during train service hours. Booking is recommended.

Step Free Access

This station has step free access to all platforms via a ramped subway.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the Ticket Office when open or the Supervisor's office on platform 1

Wheelchairs Available

Yes

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down

Penalty Fares

Applicable Operators: Greater Anglia

Prepurchase Collection

Yes

Smartcards

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:00 to 20:00 Saturday – 06:00 to 20:00 Sunday – 08:30 to 18:30

Located in the main entrance hall.

Car Park

Station Car Park - 131 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Car Parking Charges
Daily ticket: £8.50
Weekly ticket: £32.00
Monthly ticket: £119.00
Three Monthly ticket: £337.00
Annual ticket: £1,181.00

£12 Weekend fare (from 1000 Friday - 0400 Monday)

£60.00 Flexi ticket

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

In station car park

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

330 spaces

Cycle Storage Type

Compound, Stands

Rail Replacement Services

Replacement transport stop at station entrance

This station does not offer

Bus Services, Taxi Rank

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Lost Property

Monday to Sunday – 24 hours All Bank Holidays – 24 hours

Staffing Level

Full time

This station does not offer

Left Luggage

Atm Machine

Nearest ATM is at Tesco which is across the car park

Baby Change

Female toilets

Refreshment Facilities

Yes

Toilets

Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.

Waiting Room

There is a waiting room on platform 1 and a waiting room on platforms 2 and 3

WiFi

Yes

This station does not offer

First Class Lounge

Buy train tickets to any destination in Britain – no booking fee

Departures and arrivals from Ely

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Platform

Operator

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