Great Yarmouth station Acle New Road Great Yarmouth Norfolk
NR30 1SD
Accessible Booking Office Counter
Yes
Accessible Taxis
Details of nearest taxis are shown on station information poster.
Accessible Ticket Machines
Yes
Customer Help Points
Help points can be found at the following location(s):
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Step Free Access
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Impaired Mobility Set Down
Bus Services
Great Yarmouth is a PlusBus location click (http://www.plusbus.info/sites/default/files/pdfs/Great Yarmouth.pdf) to see the PlusBus map
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Location
There are 18 cycle stands next to the taxi rank at the front of the station, and a further 4 cycle stands are next to the side entrance. In addition, 27 cycle parking spaces can be located at the end of the now-disused platform, closest to the station building, which is accessed from Platform 2.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
71 spaces
Cycle Storage Type
Stands, Wheel Racks
Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stops on the station forecourt.
This station does not offer
Taxi Rank
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
Refreshment Facilities
Colombia Rose café / snack bar
Free water refill point located on the station concourse
Toilets
The male and the female toilets are located on the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 06:30 - 17:10Saturday 06:30 - 17:10Sunday 08:15 - 16:00
Waiting Room
The waiting room is located on the station concourse.
This station does not offer
Atm Machine, First Class Lounge
Time
Platform
Operator
Cancelled -
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