Hull Paragon station Ferensway Kingston-upon-Hull East Riding of Yorkshire
HU1 3QX
Accessible Booking Office Counter
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Help Points are available throughout the station to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Impaired Mobility Set Down
Yes
Induction Loop
Yes
National Key Toilets
The accessible toilets are adjacent to Costa Coffee on the Station Concourse. These toilets are operated by a radar key.
Ramp For Train Access
Yes
Staff Help Available
Step Free Access
This station is category A. Step free access is provided from the station entrance to all platforms. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Platforms 2 & 7
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
251 spaces
Cycle Storage Type
Stands, Wheel Racks
Rail Replacement Services
Pick Up / Drop Off in the bus interchange (adjacent to the railway station). Buses depart from stands A – D in the bus station.
Taxi Rank
The nearest taxi rank is outside the station.
Customer Service
To speak to a member of our team, please call: 0345 600 1671.
Lost Property
No
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
There is an ATM located on the concourse.
Baby Change
Yes
Refreshment Facilities
Refreshments are available from several retail units on the station concourse.
Toilets
The toilets are located in the pavilion on the Station Concourse.
Please note: from Friday 20 September, the toilets at this station are going to be closed while we undertake improvement works to the facilities and will reopen in February 2025.
Temporary, non-accessible toilets are available outside at the Anlaby Road entrance, adjacent to the Customer Services office.
The accessible toilets are adjacent to Costa Coffee on the Station Concourse. These toilets are operated by a radar key.
Waiting Room
A heated waiting room is available on the station concourse.
This station does not offer
First Class Lounge
Time
Platform
Operator
Cancelled -
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