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Lancaster station Meeting House Lane Lancaster Lancashire
LA1 5NW
Accessible Booking Office Counter
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Yes
Impaired Mobility Set Down
Yes
Induction Loop
Yes
National Key Toilets
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Ramp For Train Access
Yes
Staff Help Available
Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Step Free Access
Category A - This station has step-free access to all platforms
Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
Different rates apply to non rail users, please speak to a member of staff.
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 1 (south end)120 Stands
Platform 3 (middle) 16
Platform 4 (North End), 12 Stands
Platform 5, 40 Stands
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
188 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.
Taxi Rank
Taxi rank can be found outside the entrance adjacent to platform 3.
Customer Service
There is one Customer Information points, situated on platform booking hall, however customers are encouraged to approach any member of station staff for information.​​​​​​​
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Located on concourse Located by the ticket office
Baby Change
Yes
Refreshment Facilities
Yes
Toilets
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
Waiting Room
Yes, located platform 4/5 and platform 3
This station does not offer
First Class Lounge, WiFi
Time
Platform
Operator
Cancelled -
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