Liverpool Lime Street station Lime Street Liverpool Merseyside
L1 1JD
Accessible Booking Office Counter
Yes
Accessible Public Telephones
Situated on main concourse opposite Northern's Travel Centre
Accessible Taxis
Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.
Accessible Ticket Machines
There are eight accessible ticket machines at the station located on the station concourse.
Customer Help Points
There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
Impaired Mobility Set Down
Assistance is available to and from platforms
Induction Loop
Yes
National Key Toilets
The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
Ramp For Train Access
Yes
Staff Help Available
Liverpool Lime Street Mobility Team are available: -
THERE IS NO CHARGE FOR THIS SERVICE.
A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.
Step Free Access
Yes
Wheelchairs Available
Yes
Bus Services
'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside
Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.
Not all buses are accessible
Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Alongside station entrance
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
52 spaces
Cycle Storage Type
Wheel Racks
Rail Replacement Services
Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.
Taxi Rank
The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.
Customer Service
Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.
Left Luggage
Yes
Lost Property
Staffing Level
Full time
Atm Machine
Located on Platform 7
Baby Change
Female toilets
First Class Lounge
The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.
The First Class Lounge at Liverpool Lime Street will be closed to customers on Wednesday 28 and Thursday 29 February due to filming at the station. If you’d like to enjoy complimentary refreshments before continuing your journey, please present your Avanti West Coast First Class ticket to a member of Avanti West Coast staff upon your arrival at Liverpool Lime Street and they’ll help you out.
Refreshment Facilities
Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.
Toilets
Male and Female toilets located on the station concourse by Lord Nelson street entrance
Waiting Room
Located on main concourse
WiFi
WiFi hot spots around Liverpool Lime Street station
Time
Platform
Operator
Cancelled -
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