London Waterloo East

London Waterloo East station
Sandell Street
London
SE1 8NH

London Waterloo East at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Public Telephones

Public telephones are not wheelchair accessible

Accessible Taxis

Accessible Black Cabs are available from the taxi rank adjacent to the Cab Road exit from Waterloo Main station.

Accessible Ticket Machines

On overbridge from Waterloo Main station

Customer Help Points

On platforms and overbridge

Induction Loop

Yes

National Key Toilets

Platforms B and C - Available during staffing hours. This toilet is stoma friendly

Ramp For Train Access

Yes

Staff Help Available

Step Free Access

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Waterloo East is only through use of lift at Waterloo Main. Ramps access to the platforms is steep. There is no ticket office. Full ticket office facilities available in Waterloo Main station.

There is an entrance from Southwark underground station but this involves either steps or an escalator. 

There is also a step only access available from the Sandall Street entrance onto the overbridge connection between Waterloo East and Waterloo main stations. 

Taxis and direct road access only available from Waterloo main station which is connected via ramps and an overbridge  to Waterloo East station.

Wheelchairs Available

Yes

This station does not offer

Accessible Booking Office Counter, Impaired Mobility Set Down

Penalty Fares

Applicable Operators: Southeastern

Prepurchase Collection

Yes

Smartcards

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.


SmartcardIssue : No
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Assistance/Help available from station staff from First to Last trains.

Bus Services

Information to plan your onward journey is available in a printable format here

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Sheltered

No

Rail Replacement Services

Bus alighting point in Sandell Street.

This station does not offer

Car Park, Cycle Storage Location, Cycle Storage Spaces, Taxi Rank

Customer Service

This station has Secure station accreditation - For more information contact 0345 322 7021

Lost Property

Yes

Staffing Level

Full time

This station does not offer

Left Luggage

Baby Change

Only available when staff present

Refreshment Facilities

Coffee shops and Selecta vending machines

Toilets

Platform B and C - Available during staffing hours

Waiting Room

Heated waiting room on Platform B and C Only available when staff present

This station does not offer

Atm Machine, First Class Lounge, WiFi

Departures and arrivals from London Waterloo East

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

Cancelled -

Image Description

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