Middlesbrough station Zetland Road Middlesbrough station Cleveland
TS1 1EG
Accessible Booking Office Counter
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Help Points are available on both platforms and within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Induction Loop
Yes
National Key Toilets
The accessible toilets are located on the Station Concourse, these toilets are operated by a radar key.
Ramp For Train Access
Yes
Staff Help Available
Step Free Access
This station is category B1. Step free, level access is provided into the station from Zetland Street and Bridge Street West. Step free, ramp access is provided into the station from the station car park. The entrance from Exchange Place has steps. Lifts are used to provide level access from the subway to both platforms, the ticket office and concourse. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Storage Locations:
On the station concourse - space for 86 cycles
Wood Street Car Park - space for 28 cycles
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
114 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Pick Up / Drop Off in the layby on Bridge Street at the rear of the station.
Taxi Rank
The nearest taxi rank is at the Bridge Street entrance to the station.
Customer Service
To speak to a member of our team, please call: 0345 600 1671.
Lost Property
No
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
Refreshment Facilities
Refreshments are available from the shop or café on the station concourse.
Toilets
The toilets are located on the station concourse.
Waiting Room
Heated waiting rooms are available on both platforms.
This station does not offer
Atm Machine, First Class Lounge
Time
Platform
Operator
Cancelled -
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