New Eltham

New Eltham station
Station Approach
off Footscray Road
New Eltham
Greater London
SE9 2AB

Station Message

The lift to and from platform 1 is currently out of order. The nearest stations with step-free access are Sidcup and Mottingham.

New Eltham at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

There are standing height and wheelchair height ticket counters available.

Accessible Public Telephones

Public telephones are not wheelchair accessible

Accessible Taxis

Accessible taxis are available to book

Accessible Ticket Machines

There are two Ticket Vending Machine's on the station forecourt

Customer Help Points

On platform

Impaired Mobility Set Down

Yes

Induction Loop

Yes

National Key Toilets

Platform 1 Only available when staff present. This toilet is stoma friendly

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 06:10 to 20:00
Saturday – 06:40 to 20:00
Sunday – 08:10 to 15:40

Step Free Access

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Platform 1 via main entrance. Step free access to Platform 2 via lift. Step access to platform 2  via footbridge or side entrance from Footscray Road.

Wheelchairs Available

Yes

Penalty Fares

Applicable Operators: Southeastern

Prepurchase Collection

Yes

Smartcards

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:40 to 20:00
Saturday – 06:40 to 20:00
Sunday – 08:10 to 15:40

On way in to access trains from Station Approach entrance

Bus Services

Information to plan your onward journey is available in a printable format here

Car Park

Station Car Park - 115 spaces
Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours
Car Parking Charges
Daily ticket: £7.40
Weekly ticket: £31.80
Monthly ticket: £112.30
Three Monthly ticket: £336.10
Six Monthly ticket: £671.00
Annual ticket: £1,203.00

Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

upside platform

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

46 spaces

Cycle Storage Type

Stands

Rail Replacement Services

  • Towards Dartford - Bus stop J outside Ladbrokes on Footscray Road (what 3 words: origin.hops.flops).
  • Towards Hither Green - Bus stop F outside the Co-Op on Footscray Road (what 3 words: spring.farms.editor).

This station does not offer

Taxi Rank

Customer Service

This station has Secure station accreditation - For more information contact 0345 322 7021

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Left Luggage

Atm Machine

Yes

Refreshment Facilities

Coffee kiosk and Selecta vending machine

Toilets

Platform 1- Available during staffing hours

Waiting Room

Heated waiting area in booking hall only available when staff are present

This station does not offer

Baby Change, First Class Lounge, WiFi

Departures and arrivals from New Eltham

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
 

Time

Destination

Platform

Operator

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