Cheap Ticket Alerts
Get notified by email when TransPennine Express Advance tickets go on sale
New Eltham station Station Approach off Footscray Road New Eltham Greater London
SE9 2AB
The lift to and from platform 1 is currently out of order. The nearest stations with step-free access are Sidcup and Mottingham.
Accessible Booking Office Counter
There are standing height and wheelchair height ticket counters available.
Accessible Public Telephones
Public telephones are not wheelchair accessible
Accessible Taxis
Accessible taxis are available to book
Accessible Ticket Machines
There are two Ticket Vending Machine's on the station forecourt
Customer Help Points
On platform
Impaired Mobility Set Down
Yes
Induction Loop
Yes
National Key Toilets
Platform 1 Only available when staff present. This toilet is stoma friendly
Ramp For Train Access
Yes
Staff Help Available
Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Platform 1 via main entrance. Step free access to Platform 2 via lift. Step access to platform 2 via footbridge or side entrance from Footscray Road.
Wheelchairs Available
Yes
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Location
upside platform
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
46 spaces
Cycle Storage Type
Stands
Rail Replacement Services
This station does not offer
Taxi Rank
Customer Service
This station has Secure station accreditation - For more information contact 0345 322 7021
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Atm Machine
Yes
Refreshment Facilities
Coffee kiosk and Selecta vending machine
Toilets
Platform 1- Available during staffing hours
Waiting Room
Heated waiting area in booking hall only available when staff are present
This station does not offer
Baby Change, First Class Lounge, WiFi
Time
Destination
Platform
Operator
Stay in the loop
Subscribe to our emails to get access to special offers, exclusive competitions, and the best travel tips directly to your inbox.