Newhaven Harbour

Newhaven Harbour station
East Quay
Newhaven
East Sussex
BN9 0BH

Station Message

Through passengers to Dieppe and beyond.

Passengers for the cross-Channel ferry to Dieppe are advised to use Newhaven Town station as the ferry terminal has moved and is no longer next to Newhaven Harbour station.

Newhaven Harbour at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Ticket Machines

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Customer Help Points

The Assistance Meeting Point is at by the entrance gate on platform 1.

Impaired Mobility Set Down

No dedicated area

Induction Loop

Yes

Ramp For Train Access

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are not usually available at this station.

However, some trains have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0800 138 1016
  • Textphone: 0800 138 1018

Staff Help Available

There is no station staff at this location. However, the majority of services which call at this station will have onboard staff.

Step Free Access

This is a Category B3 station: Step free access to Platform 1 only (for services towards Seaford). However, there is step free access available at Newhaven Town station for services to Lewes/London (0.5 miles from Newhaven Harbour).

The Assistance Meeting Point is at by the entrance gate on platform 1.

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, National Key Toilets, Wheelchairs Available

Penalty Fares

Applicable Operators: Southern

Prepurchase Collection

Yes

Smartcards

For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.


SmartcardIssue : No
SmartcardTopup : No
SmartcardValidator : Yes

Ticket Machine

Yes

This station does not offer

Ticket Office

Bus Services

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Cycle Storage Availability

No

Rail Replacement Services

Please click the link for details regarding the rail replacement bus location.

This station does not offer

Car Park, Cycle Storage Location, Cycle Storage Spaces, Taxi Rank

Customer Service

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Lost Property

Yes

Staffing Level

Unstaffed

This station does not offer

Left Luggage

Waiting Room

Unheated waiting areas are available on both platforms.

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, WiFi

Departures and arrivals from Newhaven Harbour

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
View earlier trains
 

Time

Platform

Operator

Cancelled -

Image Description

View later trains

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