Penrith (North Lakes) station Ullswater Road Penrith Cumbria
CA11 7JQ
Accessible Booking Office Counter
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Yes
Impaired Mobility Set Down
Yes
Induction Loop
Yes
National Key Toilets
An accessible toilet is available on Platform 1, accessed using a RADAR key
Ramp For Train Access
Yes
Staff Help Available
Passenger Assist meeting point is the Customer Service office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Step Free Access
This station has step-free access to all platforms / the platform
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis
Car Park
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 1
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
8 spaces
Cycle Storage Type
Stands, Wheel Racks
Rail Replacement Services
Rail replacement coach services can be found at the front of the station.
This station does not offer
Bus Services, Taxi Rank
Customer Service
Customers are encouraged to approach a member of station staff for any customer information enquiry.
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
Toilets
An accessible toilet is available on Platform 1, accessed using a RADAR key
Waiting Room
Seating on all platforms with a waiting room on Platform 1.
This station does not offer
Atm Machine, First Class Lounge, Refreshment Facilities, WiFi
Time
Platform
Operator
Cancelled -
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