Poole station Serpentine Road Poole Dorset
BH15 2BQ
Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Customer Help Points
Help points are available on all platforms
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
Step Free Access
Step-free category B Station - There is level access to both sides of the station by ramps.
Interchange between platforms is via a ramped underpass at the London end of the platforms.
Wheelchairs Available
Yes
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
RingGo Code 77554.
Hourly rate available from 1200 from RingGo ONLY
Bank Holiday £4.90.
Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £14.70.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
90 spaces
Cycle Storage Type
Wheel Racks
Rail Replacement Services
Station forecourt, off Serpentine Road
This station does not offer
Cycle Storage Location, Taxi Rank
Customer Service
Please contact our Customer Service Centre on 0345 6000 650
Lost Property
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Poole.
Staffing Level
Part time
This station does not offer
Left Luggage
Atm Machine
Yes
Refreshment Facilities
Yes
Toilets
The toilets are located in the Booking Hall and in the Waiting Room on Platform 1. The National key toilets are located in the Main Booking Hall; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
This station does not offer
Baby Change, First Class Lounge, Waiting Room
Time
Platform
Operator
Cancelled -
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