St Helens Central

St Helens Central station
Shaw Street
St Helens
Merseyside
WA10 1DQ
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Station Message

The lifts are out of order at St Helens Central station. For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.

St Helens Central at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Ticket Machines

Yes

Customer Help Points

Platforms 1&2

Impaired Mobility Set Down

No designated area is provided. The station front may be used for set down purposes.

Induction Loop

Yes

National Key Toilets

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 05:40 to 00:01 Saturday – 05:40 to 00:01 Sunday – 07:50 to 23:50

Step Free Access

  • Category A Station
  • Scooter Friendly Station

Level access to Wigan bound platform. Access by underground subway to Liverpool platform with steep ramps. Lift open for all services.

To find our more about travelling around this station, please see the 360 map click here

Wheelchairs Available

Yes

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis

Penalty Fares

Applicable Operators: Northern

Prepurchase Collection

Yes

Smartcards

More information at www.northernrailway.co.uk/smart


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday – 05:50 to 20:40 Tuesday – 05:50 to 20:40 Wednesday – 05:50 to 20:40 Thursday – 05:50 to 20:40 Friday – 05:50 to 20:40 Saturday – 05:50 to 20:40 Sunday – 08:00 to 22:00

Sunday opening April to August is 0800 - 2200

Bus Services

Bus station 400 yards from rail station. (5 minutes walk). Busline 0871 200 2233

Car Park

Station Car Park - FREE FOR RAIL USERS - MUST DISPLAY A PARKING PERMIT WHICH IS AVAILABLE FROM THE BOOKING OFFICE ON PURCHASE / PRODUCTION OF VALID RAIL TICKET - 129 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours

Note:

Car Park Charges: Free for Rail Users. £6.00 per day for Non-Rail Users.  RingGo code 5704

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

Platform 1

Cycle Storage Sheltered

No

Cycle Storage Spaces

10 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Pick Up / Drop Off on Station forecourt (off Shaw Street).

Taxi Rank

Taxi rank and office. Accessible ""black cabs"" service the station

Customer Service

08002006060

Lost Property

Monday to Sunday – 07:00 to 22:00

Open 0700-2200 7 days per week

Staffing Level

Full time

This station does not offer

Left Luggage

Baby Change

Yes

Toilets

Yes

Waiting Room

yes and shelter

This station does not offer

Atm Machine, First Class Lounge, Refreshment Facilities, WiFi

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Departures and arrivals from St Helens Central

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