Staines station Station Approach Staines Surrey
TW18 4LY
Accessible Booking Office Counter
An accessible ticket office counter is available in the main station booking hall on the London-bound platform.
Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Customer Help Points
Help points are available on all platforms
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
Step Free Access
Step-free category A Station - This station has step-free access to all platforms.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Season ticket holders only before 1000 Monday to Friday.
RingGo Code 2034.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £5.00.
Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £15.00.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Cycle Compound for 72 cycles located on Platform 1
Booking Hall entrance, Platform 2
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
142 spaces
Cycle Storage Type
Stands, Wheel Racks
Rail Replacement Services
Station forecourt off Kingston Road
This station does not offer
Taxi Rank
Customer Service
Please contact our Customer Service Centre on 0345 6000 650
Lost Property
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Staines.
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
Refreshment Facilities
Yes
Toilets
The toilets are located on both Platforms 1 and 2. The National key toilet is located on Platform 2, and a second toilet is available on Platform 1; these toilets are operated by a radar key.
Waiting Room
Yes
This station does not offer
First Class Lounge
Time
Platform
Operator
Cancelled -
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