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Stoke-on-Trent
Stoke-on-Trent station Station Road Stoke-on-Trent Staffordshire
ST4 2AA
Station Message
Stoke-on-Trent station repair workCar Park 1 at Stoke-on-Trent station will be closed from Monday 4 November until the end of June 2025, due to major road works taking place. Please allow plenty of time before your train journey if you’re heading to the station by road. If you’re dropping off or picking up, Car Park 2 on Station Road is accessible and the station entrance remains open as normal. If you’re parking up for the day or longer, please head to Car Park 3 at the rear of the station.
Stoke-on-Trent at a glance
Station details
Accessible Booking Office Counter
Yes
Accessible Taxis
By the North end of platform 1
Customer Help Points
Yes
Impaired Mobility Set Down
Yes
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
Monday to Friday – 05:30 to 00:00
Saturday – 05:30 to 23:30
Sunday – 07:30 to 00:00
Saturday – 05:30 to 23:30
Sunday – 07:30 to 00:00
Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Step Free Access
This station has step-free access to all platforms / the platform
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Accessible Ticket Machines
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Stoke on Trent Car Park 1 (South End of Platform 1) - 157 spaces
Note:
Monday to Sunday – 24 hours
Car Parking Charges
Daily ticket: £12.50
Monthly ticket: £132.00
Three Monthly ticket: £374.00
Annual ticket: £1,200.00
Daily ticket: £12.50
Monthly ticket: £132.00
Three Monthly ticket: £374.00
Annual ticket: £1,200.00
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Note:
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
all platforms
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
88 spaces
Cycle Storage Type
Compound, Lockers, Stands
Rail Replacement Services
Rail replacement coach services can be found at the front of the station.
This station does not offer
Taxi Rank
Customer Service
Customers are encouraged to approach a member of station staff with any customer information enquiry.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
First Class Lounge
Monday to Friday – 05:45 to 21:00
Saturday – 10:00 to 18:00
Sunday – 12:00 to 20:00
Saturday – 10:00 to 18:00
Sunday – 12:00 to 20:00
There is currently no First Class lounge at this station
Refreshment Facilities
Yes
Toilets
The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
Waiting Room
Platforms 1 & 2
WiFi
Yes
Departures and arrivals from Stoke-on-Trent
Check the latest departures and arrivals into Stoke-on-Trent in the table below, including live travel
information and status updates.
Time
Destination
Platform
Operator
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