Thornaby station Mandale Road Thornaby Cleveland
TS17 6AW
Accessible Booking Office Counter
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed.
When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Induction Loop
Yes
National Key Toilets
The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
Ramp For Train Access
Yes
Staff Help Available
Step Free Access
This station is category A. Step free access is provided from the station entrance to the platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Location
On the approach road opposite the ticket office
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
34 spaces
Cycle Storage Type
Wheel Racks
Rail Replacement Services
Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in. Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.
Taxi Rank
The nearest taxi rank is at the station entrance.
Customer Service
To speak to a member of our team, please call: 0345 600 1671.
Lost Property
No
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
Toilets
A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
Waiting Room
Seating is available within the booking hall, which is heated, during staffed hours.
This station does not offer
Atm Machine, First Class Lounge, Refreshment Facilities
Time
Platform
Operator
Cancelled -
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