Thurston

Thurston station
Station Hill
Thurston
Suffolk
IP31 3QU

Thurston at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Taxis

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines

Yes

Customer Help Points

Help points can be found at the following location(s):

  • Just outside the entrance on to the platforms and next to the ticket machine, fixed to a small white post

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp Assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using the Help Point at this station

Assistance meeting point is on the platform.

Step Free Access

This station has step free access to both platforms. However, please note that step free access to Platform 1 (for trains towards Cambridge) is via the barrow crossing at the end of the platform.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available

Penalty Fares

Applicable Operators: Greater Anglia

Prepurchase Collection

Yes

Smartcards

SmartcardIssue : No
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

This station does not offer

Ticket Office

Car Park

Station Car Park - 14 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Car Parking Charges
Daily ticket: ÂŁ4.00
Annual ticket: ÂŁ328.00

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

There are twenty cycle stands located next to the ticket machine and the entrance on to the platforms.

Cycle Storage Sheltered

No

Cycle Storage Spaces

20 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Rail replacement bus services pick up and drop off at the bus stops on Station Hill, near the entrance to the station car park.

This station does not offer

Bus Services, Taxi Rank

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Lost Property

Monday to Sunday – 24 hours All Bank Holidays – 24 hours

Staffing Level

Unstaffed

This station does not offer

Left Luggage

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room, WiFi

Departures and arrivals from Thurston

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

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Image Description

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