Wakefield Westgate station Mulberry Way Wakefield West Yorkshire
WF1 2QN
Accessible Booking Office Counter
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
Accessible Taxis
A small number are accessible, therefore advance notification (via station) ensures they are available when required
Accessible Ticket Machines
Yes
Customer Help Points
On Entry/Exit barriers to Long stay car park, also on Car park Pay on Foot machines
Impaired Mobility Set Down
Yes
Induction Loop
Yes
National Key Toilets
The National key toilets are located on the Main Concourse; these toilets are operated by a radar key. A radar key is available from the Station Management Office on the Main Concourse.
Ramp For Train Access
Yes
Staff Help Available
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Lift access between Platforms 1 & 2.
Wakefield has two RNIB 'Maps for All' - located on the paved area outside the main entrance and inside the entrance from the short stay car park.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Short Stay 30-60 mins - £0.90
Going away for a long weekend? Park from 06:00 on Friday until 23:59 on Monday for just £17.
Simply purchase your ticket at the car park on the day.
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Front of station
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
30 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Pick Up / Drop Off at the bus stop (W9) in the short-stay car park.
Taxi Rank
Wakefield Westgate is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Fleet 01924 379615.
Customer Service
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
Lost Property
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
First Class Lounge
Located
Behind gateline. Adjacent to Station Management Centre.
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges
Tickets Accepted
Restricted tickets
Facilities
TV, newspapers
Refreshment
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Yes
Showers
No
Refreshment Facilities
Coffee shop and various food outlets available for refreshments
Toilets
The toilets are located on Platform 1 and in the Waiting Room on Platform 2. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from the Station Management Office on the Main Concourse. Toilet opening hours are at all times that the station is open.
Waiting Room
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 2. There is a 1st Class waiting room on platform 1. Open hours: Monday - Friday 05:00 - 21:00. Saturday 05:00 - 20:30. Sunday 08:00 - 21:00
This station does not offer
WiFi
Time
Platform
Operator
Cancelled -
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