West Norwood station Knights Hill West Norwood London
SE27 0HS
Accessible Ticket Machines
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Customer Help Points
The Assistance Meeting Point is by the ticket gates on the platform side.
Impaired Mobility Set Down
No dedicated area
Induction Loop
Yes
Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day.
Alternatively, you can also arrange assistance by:
Staff Help Available
Step Free Access
This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street, steep in places.
The Assistance Meeting Point is by the ticket gates on the platform side.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, National Key Toilets, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Located at the front of the station and on platform 2.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Spaces
20 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Car Park, Taxi Rank
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage
Refreshment Facilities
Yes
Waiting Room
There is an unheated waiting area on platform 1.
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Toilets, WiFi
Time
Platform
Operator
Cancelled -
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