Wrexham General Station Station Approach Wrexham
LL11 2AA
Accessible Booking Office Counter
Yes
Accessible Ticket Machines
Ticket machines have touchscreen controls.
Customer Help Points
Yes
Induction Loop
Yes
National Key Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Ramp For Train Access
Yes
Staff Help Available
Customers requiring assistance should make themselves known at the booking office during opening hours, or the customer service office behind the waiting room on platform 2/3 at all other times
Help Points available - Location: Alongside lift doors at both platform and bridge level
Induction Loop Availability - Induction Loops in Help Points and at Ticket Office Window
Step Free Access
Category A.
Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate.
Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
Bus Services
Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Cycle parking is in two locations at Wrexham General. 8 Sheffield stands providing for 16 bicycle parking spaces are located to the left of the main station entrance. 4 Sheffield stands providing for 8 bicycle parking spaces are located under a shelter on platform 4 (Wrexham to Bidston Line)
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
24 spaces
Cycle Storage Type
Stands
Rail Replacement Services
The rail replacement stop is in the station car park.
This station does not offer
Taxi Rank
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
The toilets are located on platform 1.
Refreshment Facilities
Yes
Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting Room
Situated on platform 2/3
This station does not offer
Atm Machine, First Class Lounge
Time
Destination
Platform
Operator
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