Performance October 2023- April 2024
Performance has generally improved over the last six months, with a reduction in cancellations due to traincrew non-availability with the resumption of the driver’s rest day working agreement. This improvement has not been consistent due to times when action short of a strike has been taken, which has resulted in increased cancellations and delays.
Performance has improved further following the December timetable change. Since the timetable change there has been a clear trend towards more consistent performance, with fewer bad and significantly disrupted days and good performance across all TPE routes.
Much of the continuing performance impact is due to Network Rail incidents – which especially affected the autumn period. The key trends have been an increase in the impact from weather and structure incidents – alongside issues with track quality.
There was significant engineering work, especially at the end of the six-month period. This has generally seen good performance, and also provides us with an enhanced railway on the Hope Valley line, which will allow for ongoing performance improvements through better opportunities for management of freight trains. Impact from engineering work will continue but is expected to still allow for good performance outcomes.
Within TPE, issues with our fleet have become more significant, especially on the Anglo-Scottish route between Manchester Airport and Glasgow/Edinburgh. The fleet we use on this route has had multiple issues resulting in cancellations, which we are focussed on improving.
We are expected to maintain the current levels of performance for the coming six months, with low impact for traincrew availability expected for the foreseeable future, allowing continued year on year improvements.
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