Box Hill & Westhumble station Westhumble Street Westhumble Surrey
RH5 6BT
Accessible Ticket Machines
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Customer Help Points
The Assistance Meeting Point is by the Help Point.
Impaired Mobility Set Down
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
Induction Loop
Yes
Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. A Mobile Assistance team also covers this station.
You can arrange assistance by:
Staff Help Available
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Step Free Access
This is a Category B3 Station - Step free access to platform 2 (to Dorking) only. Footbridge with steps to platform 1 (to London).
The Assistance Meeting Point is by the Help Point.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, National Key Toilets, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the “Onward Travel Information Map” below.
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Located on Platform 1.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Spaces
8 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Taxi Rank
Customer Service
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Left Luggage
Waiting Room
Unheated waiting shelters are available on the platforms.
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, WiFi
Time
Platform
Operator
Cancelled -
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