Colwyn Bay

Colwyn Bay station
Princes Drive
Colwyn Bay
Conwy
LL29 8DF
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Colwyn Bay at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Ticket Machines

The ticket machine is available during ticket office opening hours.

The ticket machine takes cash, debit and credit cards. They have touchscreen controls.

The ticket machine is next to the booking office.

Customer Help Points

Ticket Office only.

Impaired Mobility Set Down

Outside the ticket office.

Induction Loop

Yes

National Key Toilets

The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.

Ramp For Train Access

Yes

Staff Help Available

Monday – 06:15 to 21:05 Tuesday – 06:15 to 21:05 Wednesday – 06:15 to 21:05 Thursday – 06:15 to 21:05 Friday – 06:15 to 21:05 Saturday – 06:15 to 21:05 Sunday – 09:05 to 16:50

Step Free Access

Category A.

Step free access is available from the station car park and a footbridge with lifts connects both platforms.

Wheelchairs Available

Yes

This station does not offer

Accessible Public Telephones, Accessible Taxis

Penalty Fares

Applicable Operators: Transport for Wales

Prepurchase Collection

Yes

Smartcards

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or at ticket office. 

You can get a TFW SmartCard on our website: www.tfw.wales


SmartcardIssue : No
SmartcardTopup : Yes
SmartcardValidator : No

Ticket Machine

Yes

Ticket Office

Monday – 06:15 to 19:20 Tuesday – 06:15 to 19:20 Wednesday – 06:15 to 19:20 Thursday – 06:15 to 19:20 Friday – 06:15 to 19:20 Saturday – 06:15 to 19:20 Sunday – 09:10 to 16:40

At main entrance, directly off the car park.

Bus Services

Buy a Colwyn Bay PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Car Park

Station Car Park - 77 spaces
Monday to Sunday – 24 hours

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

10 Sheffield stands providing parking for up to twenty bicycles are located on the westbound Platform 1, by the footbridge.

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

20 spaces

Cycle Storage Type

Stands

Rail Replacement Services

The rail replacement bus stop is in the station car park.

Taxi Rank

At the front of the station.

Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Left Luggage

Baby Change

Baby change facilities are in ladies and gents toilets on platform 1.

Toilets

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.

Baby changing facilities in ladies and gents toilets

Waiting Room

On each platform.

WiFi

Find WiFi Hotspots around Colwyn Bay station

This station does not offer

Atm Machine, First Class Lounge, Refreshment Facilities

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Departures and arrivals from Colwyn Bay

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