Cradley Heath station Forge Lane Cradley Heath West Midlands
B64 5AL
Accessible Booking Office Counter
An accessible ticket counter has now been installed at Cradley Heath.
Accessible Public Telephones
Public telephones are not accessible
Accessible Taxis
Accessible taxis are not available
Accessible Ticket Machines
A Ticket Vending Machine is available in the Booking Hall.
Customer Help Points
On both platforms
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Step Free Access
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
This station does not offer
Impaired Mobility Set Down, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Sheltered
No
Cycle Storage Spaces
26 spaces
Cycle Storage Type
Stands, Lockers
Rail Replacement Services
Rail replacement vehicles will operate from the bus stop on Forge Lane, in front of the station entrance.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Taxi Rank
Royal 01384 411777 Skyline 01384 633333
This station does not offer
Cycle Storage Location
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Cradley Heath Station is accredited by the Secure Station Scheme**
Lost Property
No
Staffing Level
Part time
This station does not offer
Left Luggage
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, WiFi
Time
Platform
Operator
Cancelled -
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