Guildford station Station Approach Guildford Surrey
GU1 4UT
Accessible Booking Office Counter
A low height ticket office counter is located within the main booking hall.
Accessible Taxis
The taxi rank is located outside the main station entrance (platform 2)
Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Customer Help Points
Help points are available on all platforms
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
Step Free Access
There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance.
There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Impaired Mobility Set Down
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Bank Holiday £4.00
Bank Holiday £4.00
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Car parks 1 & 2
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
378 spaces
Cycle Storage Type
Compound, Stands, Wheel Racks
Rail Replacement Services
Bus lay-by in Station Forecourt off Walnut Tree Close.
Taxi Rank
Yes, at Main Station Entrance
Customer Service
Please contact our Customer Services Department on 0345 6000 650
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
Refreshment Facilities
Yes
Toilets
The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
Waiting Room
Located on Platforms 3/4 and 5/6
This station does not offer
First Class Lounge
Time
Platform
Operator
Cancelled -
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