Hemel Hempstead station London Road Hemel Hempstead Hertfordshire
HP3 9BQ
Accessible Public Telephones
Public telephones are not accessible
Accessible Taxis
Accessible taxis are available
Accessible Ticket Machines
Card payment only.
Customer Help Points
Yes
Induction Loop
Yes
National Key Toilets
The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed.
Ramp For Train Access
Yes
Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Step Free Access
This station has been classified as a step-free access category B2 station. This means that there is some step-free access to all platforms - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Wheelchairs Available
Yes
This station does not offer
Accessible Booking Office Counter, Impaired Mobility Set Down
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
You’ll be able to pay for parking in the following ways:
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
car park
Cycle Storage Sheltered
No
Cycle Storage Spaces
200 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Rail replacement vehicles will operate from the public service bus stops outside the station entrance.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Taxi Rank
Taxi free phone
Customer Service
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day
**Hemel Hempsted is accredited by the Secure Station Scheme**
Lost Property
No
Staffing Level
Part time
This station does not offer
Left Luggage
Atm Machine
Yes
Refreshment Facilities
Yes
Toilets
The toilets and accessible toilets (non-RADAR) are located within the Booking Hall Concourse. All toilet facilities are only available during Booking Office opening hours: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room
Closed until further notice
This station does not offer
Baby Change, First Class Lounge, WiFi
Time
Platform
Operator
Cancelled -
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