Hendon station Station Road Hendon London
NW4 4PT
Accessible Booking Office Counter
Yes
Accessible Ticket Machines
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Customer Help Points
The Assistance Meeting Point is at the front of the station, next to the bike rack.
Induction Loop
Yes
Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. A Mobile Assistance team also covers this station.
You can arrange assistance by:
Staff Help Available
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Step Free Access
This is a Category B3 station: Step - free access from the car park to platform 1 (for trains towards London). There are steps to all other platforms.
The Assistance Meeting Point is at the front of the station, next to the bike rack.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Located in the car park.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
64 spaces
Cycle Storage Type
Wheel Racks
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Taxi Rank
Customer Service
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Waiting Room
Unheated waiting shelters are available on the platforms.
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, WiFi
Time
Platform
Operator
Cancelled -
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