London St. Pancras International st Pancras Road London Greater London
N1C 4QP
There are a reduced number of escalators available between the main concourse and both platforms A and B at London St Pancras International station. This affects all Thameslink services calling at London St Pancras International.
The lifts are out of order between platforms A and B and main concourse at St Pancras International station. There is currently no step-free access to platforms A and B at St Pancras. This affects all Thameslink services calling at St Pancras. Passengers for Eurostar services from St Pancras International are advised to change at Farringdon and join London Underground service to Kings Cross.
Accessible Booking Office Counter
Height adjustable ticket counter is only available at East Midlands ticket office.
Accessible Taxis
Accessible taxis can be located on Midland Road and Pancras Road
Accessible Ticket Machines
yes
Customer Help Points
Yes there is help available at the Thameslink and East Midlands Railway help desks. For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits.
Impaired Mobility Set Down
A clearly marked passenger drop off zone is located on Pancras Road which runs parallel to London St Pancras International Station. Blue badge holders may wait for 5 minutes here.
The drop off zone leads directly to the Eurostar departures.
There is also a drop up point on this road next to this for other passengers with 2 minutes waiting.
Induction Loop
Yes
National Key Toilets
There are two accessible toilets in this station that are operated by a radar key. One is next to Eurostar arrivals. Toilet attendants are available too.
Ramp For Train Access
Yes
Staff Help Available
Available from Thameslink and East Midlands Railway help desks as well as station help points and station staff. For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits.
Step Free Access
This is a Category A station. This station has step-free level access to all platforms via lifts. The station entrances are located at street level and provide level access to the lower concourse. There are three lifts on the main concourse to take passengers to and from the upper level UK train platforms and the Rendezvous.
The Assistance Meeting Point varies - please check with your operator.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones
Bus Services
Buses stop on surrounding roads on Euston Road, Midland Road and Pancras Road. All Transport for London buses are accessible and have step free access.
All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also 'kneel' to reduce the step-up from the pavement. More info can be found on Transport for London's website at www.tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairs
More information about Transport for London buses can be found at www.tfl.gov.uk/modes/buses/
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Within car park
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
180 spaces
Cycle Storage Type
Compound, Stands, Wheel Racks
Taxi Rank
Midland Road: Currently the taxi pick up is located next to Thameslink station entrance. Soon a large covered queuing area will be available halfway along the lower concourse where passengers can wait for marshalled taxis.
Pancras Road: There are two taxi drop off areas in Pancras Road. One is situated halfway along the old Victorian brick built Barlow shed and is convenient for Eurostar passengers. The second is situated close to the main entrance in the new part of the station and is suitable for passengers travelling within the UK.
This station does not offer
Rail Replacement Services
Customer Service
Platforms 1-4 and 11-13, along with the domestic departures areas are managed by High Speed 1 (London and Continental Stations).
Platforms 5-10Â and the international departures areas are managed by Eurostar.
Platforms A and B and the areas on the low level part of St Pancras, are managed by Network Rail.
Left Luggage
Yes
Lost Property
Staffing Level
Full time
Atm Machine
Yes
Baby Change
Yes
Refreshment Facilities
Station concourse
Toilets
Yes
Waiting Room
All platforms are partially or fully covered with a canopy. The Thameslink platforms are underground.
This station does not offer
First Class Lounge, WiFi
Time
Platform
Operator
Cancelled -
Stay in the loop
Subscribe to our emails to get access to special offers, exclusive competitions, and the best travel tips directly to your inbox.
