Luton Airport Parkway station Parkway Road Luton Bedfordshire
LU1 3JW
Accessible Booking Office Counter
Yes
Accessible Ticket Machines
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Customer Help Points
The Assistance Meeting Point is by the Ticket Office.
Impaired Mobility Set Down
At the front of the station.
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day.
Alternatively, you can also arrange assistance by:
Staff Help Available
When the station is closed access between the car park / station front to the Luton DART building is via Gypsy Lane / Kimpton Road
Step Free Access
This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is by the Ticket Office.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Front of the main entrance and Kimpton Road entrance.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
120 spaces
Cycle Storage Type
Wheel Racks
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Taxi Rank
Located outside the main entrance, by the ticket office.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage
Atm Machine
Yes
Baby Change
Facilties may only be available when the station is staffed.
Refreshment Facilities
Yes
Toilets
Yes
Waiting Room
There is a heated waiting area on platforms 2 and 3 and platform 4 has the upper concourse waiting area.
None on platform 1.
This station does not offer
First Class Lounge, WiFi
Time
Platform
Operator
Cancelled -
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