Maidstone West station Station Approach off The Broadway Maidstone Kent
ME16 8RJ
Accessible Booking Office Counter
Counters can be raised or lowered to suit all customers
Accessible Public Telephones
Public telephones are not wheelchair accessible
Accessible Taxis
Accessible taxis are available to book
Accessible Ticket Machines
booking hall
Customer Help Points
On platform
Induction Loop
Yes
National Key Toilets
On platform 2- Available during staffing hours. This toilet is stoma friendly.
Ramp For Train Access
Yes
Staff Help Available
Step Free Access
Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services towards Paddock Wood from side entrance to platform. .Staff assistance required to access platform for services to Strood (involves using a crossing to cross the railway tracks). There is no step free access to Platform 1 except via the foot crossing. Stepped access to platform 1 via footbridge. Step free access to booking hall, but only stepped access to both platforms from the booking hall.
Wheelchairs Available
Yes
This station does not offer
Impaired Mobility Set Down
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
From 1st June - new off peak evening rate (after 18:00) - £1.50
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Location
Platform 2
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
44 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Replacement bus stop in station approach.
Taxi Rank
in approach road
Customer Service
0345 322 7021
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Atm Machine
Yes
Refreshment Facilities
Coffee shop and Selecta vending machine
Toilets
On platform 2- Available during staffing hours
Waiting Room
Heated waiting area in booking hall only available when staff are present
This station does not offer
Baby Change, First Class Lounge, WiFi
Time
Platform
Operator
Cancelled -
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