Small Heath station Golden Hillock Road Small Heath West Midlands
B10 0DP
On 1st January, the ticket office will be closed.
Tickets can be purchased at TVMs or at wmr.uk.
Accessible Public Telephones
Public telephones are not accessible
Accessible Taxis
Accessible taxis are not available
Customer Help Points
On both platforms
Impaired Mobility Set Down
Small forecourt area
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Step Free Access
This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
This station does not offer
Accessible Booking Office Counter, Accessible Ticket Machines, National Key Toilets, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Sheltered
No
Cycle Storage Spaces
4 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Rail replacement vehicles will operate from the front of the station.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Taxi Rank
Small Heath (SMA) Station Heartlands 0121 773 2999 AK 0121 773 6666 Silverline 0121 772 1543
This station does not offer
Car Park, Cycle Storage Location
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Lost Property
No
Staffing Level
Part time
This station does not offer
Left Luggage
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
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