Stansted Airport station Under the Airport Terminal Bassingbourn Road Stansted Essex
CM24 1QW
Accessible Booking Office Counter
Yes
Accessible Taxis
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Yes
Customer Help Points
Yes
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Step Free Access
This station has step free access to all platforms. Lifts available.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Customer Information point.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Impaired Mobility Set Down
Bus Services
Local buses and National Coach routes stop in bus station located at airport
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
No cycle parking
Cycle Storage Sheltered
No
Rail Replacement Services
Rail Replacement services operate from the main coach station as directed by Station Staff.
This station does not offer
Cycle Storage Spaces, Taxi Rank
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Located on concourse
Baby Change
Yes
Refreshment Facilities
Coffee shop Vending machines
Toilets
The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet.
Waiting Room
The waiting room is on platform 1. There are also seats throughout the station.
WiFi
Yes
This station does not offer
First Class Lounge
Time
Platform
Operator
Cancelled -
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