Stourbridge Junction

Stourbridge Junction station
Brook Road
Stourbridge
West Midlands
DY8 1NH

Stourbridge Junction at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

An accessible Ticket Office counter is now available at Stourbridge Junction.

Accessible Public Telephones

Public telephones are not accessible

Accessible Taxis

Accessible taxis are not available

Accessible Ticket Machines

Yes

Customer Help Points

On all platforms.

Impaired Mobility Set Down

Pick-up in car park.

Induction Loop

Yes

National Key Toilets

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday – 06:00 to 20:00 Tuesday – 06:00 to 20:00 Wednesday – 06:00 to 20:00 Thursday – 06:00 to 20:00 Friday – 06:00 to 22:00 Saturday – 06:00 to 21:00 Sunday – 09:00 to 19:00

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Step Free Access

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

This station does not offer

Wheelchairs Available

Penalty Fares

Applicable Operators: West Midlands Trains

Prepurchase Collection

Yes

Smartcards

SmartcardIssue : No
SmartcardTopup : No
SmartcardValidator : No

Ticket Machine

Yes

Ticket Office

Monday – 06:00 to 20:00 Tuesday – 06:00 to 20:00 Wednesday – 06:00 to 20:00 Thursday – 06:00 to 20:00 Friday – 06:00 to 22:00 Saturday – 06:00 to 21:00 Sunday – 09:00 to 19:00

A Ticket Vending Machine is available on Platform 3.

Bus Services

Information to plan your onward journey is available in a printable format here

Car Park

Station Car Park - 819 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

By the Ticket Office.

Cycle Storage Sheltered

No

Cycle Storage Spaces

90 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Rail replacement vehicles will operate from the bus stop in the station car park.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Taxi Rank

Stourbridge Junction (SBJ) Station ABM 01384 838383 Falcon 01384 393939 Eagle 01384 444 888

Customer Service

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Stourbridge Junction Station is accredited by the Secure Station Scheme**

Lost Property

No

Staffing Level

Part time

This station does not offer

Left Luggage

Refreshment Facilities

Coffee kiosk Food vending machine

Toilets

The toilets are located on Platform 2. The National key toilet is located on Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Booking Office opening hours for passengers who do not possess a RADAR key: Monday - Saturday 05:00-21:30 and Sunday 08:00-21:30. The toilet facilities are not available when the Ticket Office is closed.

Waiting Room

Yes

This station does not offer

Atm Machine, Baby Change, First Class Lounge, WiFi

Departures and arrivals from Stourbridge Junction

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

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