The Hawthorns station Halfords Lane West Bromwich West Midlands
B66 2HB
Accessible Taxis
Accessible taxis are not available
Customer Help Points
On both platforms
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Ticket Machines, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Sheltered
No
Cycle Storage Spaces
20 spaces
Cycle Storage Type
Stands, Lockers
Rail Replacement Services
Rail replacement vehicles will operate from the bus stops on Halfords Lane, adjacent to the station car park.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Taxi Rank
Cedar 0121 555 7888 Bearwood 0121 420 1111 Redline 0121 429 2122
This station does not offer
Cycle Storage Location
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**The Hawthorns Station is accredited by the Secure Station Scheme**
Lost Property
No
Staffing Level
Part time
This station does not offer
Left Luggage
Toilets
The accessible toilets (non-RADAR) are located in the Booking Hall; the key is available from staff at the Booking Office. The toilet facilities are available: Monday - Thursday 07:00-13:00, Friday 07:00-17:00, Saturday 09:00-16:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
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